Wireless Wednesday: Mike Steinbach, Head of Financial Crimes and Fraud Prevention at Citi

Rick has a great guest on this segment. Mike Steinbach, Head of Financial Crimes and Fraud Prevention at Citi and former FBI Agent is here to discuss the steps you can take to avoid scams and how you can keep your accounts secure this holiday season.

Have a watch:

Waves of sophisticated phone, text and online scam attempts may leave Americans numb to the dangers of financial scams and overconfident in their ability to prevent them. A new Citi survey performed by YouGov shows that while 90% of U.S. adults say they believe they’re able to fend off financial scams, more than 27% reported having fallen victim to them at some point, with increasing financial consequences.

Tips:

For additional security, add biometric login, such as facial or fingerprint recognition and two-factor authentication.

· Create long and unique passwords or passphrases and opt-in to robust account alerts.

· Secure crucial numbers such as PINs, social security numbers or driver's license numbers.

· Don't reveal personal or financial information to people you don't know.

· Don't allow yourself to be persuaded by a false sense of urgency or an opportunity that looks too good to be true.

Your bank is a wise place to go if you need help determining where to turn to protect yourself from scammers.

Topics:

1. What percentage of U.S. adults feel confident they’re able to fend off financial scams and why are so many scammed?

2. Why are the holidays a time to be even more vigilant when it comes to protecting yourself from scams?

3. What are some of the common scam strategies and tactics used against Americans?

4. Can you share your tips on how Americans can avoid scams and keep their accounts secure?

5. Where can our viewers go for more information?

For more information please visit: citi.com/fraudprevention

As Head of Financial Crimes and Fraud Prevention at Citi, Michael Steinbach leads a dynamic organization with responsibility for ensuring strict adherence to Anti Money Laundering and Know Your Customer (AML/KYC) regulations and fraud prevention across the customer lifecycle. Before joining Citi, Michael held various positions at the FBI during his 22 years with the organization, culminating in his role as Executive Assistant Director of the National Security Branch.